Shipping policy

SHIPPING POLICY

Last updated: June 2026

Thank you for shopping with BLOCK.

Every order is produced after purchase using garments held in stock and is carefully inspected before shipment.

All orders are produced and dispatched from Bulgaria.

PROCESSING TIME

Orders are typically produced and dispatched within 1–5 business days.

This includes:

• production

• quality control

• packaging

During periods of high demand, processing times may occasionally be longer.

SHIPPING AREA

At this time, BLOCK ships only within Bulgaria.

DELIVERY METHOD

Orders are primarily shipped through through courier partners.

DELIVERY TIME

Once dispatched, orders are typically delivered within 1–2 business days.

Please note that delivery times are estimates and may vary depending on courier operations and external circumstances.

TOTAL ORDER TIME

Estimated total order time:

• Production: 1–5 business days

• Delivery: 1–2 business days

Estimated total: 2–7 business days

SHIPPING COSTS

Shipping costs are displayed during checkout.

Free shipping promotions may be offered from time to time and will be clearly communicated on the website.

ORDER TRACKING

Tracking information will be provided whenever available.

Please allow up to 24 hours for tracking information to become active.

OUT OF STOCK ITEMS

Products marked as "Out of Stock" are temporarily unavailable.

If an item becomes unavailable after an order has been placed, we will contact you to discuss available options, estimated restock times, or order cancellation.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information.

If an order is returned due to incorrect address details, additional shipping charges may apply for re-delivery.

DELAYS

While we always aim to dispatch orders as quickly as possible, delays may occasionally occur due to:

• courier service disruptions

• technical issues

• public holidays

• force majeure events

• circumstances outside our reasonable control

LOST OR DAMAGED PARCELS

Customers should inspect their parcel upon delivery and report any visible damage as soon as possible.

If your order arrives damaged or appears to be lost, please contact us within 14 days of the expected delivery date.

Email:

info@wearblock.store

Please include:

• your order number

• photographs of the parcel or product (if applicable)

• a brief description of the issue

We will investigate the matter and work towards a suitable solution.

CONTACT

For any shipping-related questions:

info@wearblock.store