Terms of service
Welcome to BLOCK.
The terms "we", "us", and "our" refer to BLOCK, operated by PRESEA Ltd.
BLOCK operates this website and online store, including all related information, content, products, and services provided through the website.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund & Returns Policy, and Shipping Policy.
If you do not agree to these Terms, you may not access or use our Services.
SECTION 1 - ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your country of residence or have received permission from a parent or legal guardian.
You agree to provide accurate, complete, and current information when placing an order.
SECTION 2 - OUR PRODUCTS
BLOCK offers apparel and lifestyle products that are produced after an order is placed using garments held in stock.
We make every effort to accurately display colors, designs, and product details. However, actual colors, sizing, fit, print placement, and fabric appearance may vary slightly.
Product availability, designs, pricing, and specifications may be updated or discontinued at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from BLOCK.
Orders are confirmed once they have been successfully received and reviewed.
Because products are produced after an order is placed, customers may request changes or cancellations only before production begins.
Once production has started, changes or cancellations may no longer be possible.
If a selected product or size becomes temporarily unavailable, we may contact you to discuss available alternatives, estimated restock times, or order cancellation.
We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, technical issues, pricing errors, or stock availability problems.
SECTION 4 - PRICING
All prices displayed on the website are shown in the applicable currency.
Prices may change at any time without notice.
The final amount payable will be displayed before order confirmation.
Shipping costs, if applicable, will be displayed during checkout.
SECTION 5 - SHIPPING AND DELIVERY
Orders are produced after purchase using garments held in stock.
Most orders are produced and dispatched within 1–5 business days.
Orders are shipped within Bulgaria using third-party courier services.
Once dispatched, deliveries within Bulgaria typically arrive within 2 business days.
Delivery times are estimates only and are not guaranteed.
BLOCK is not responsible for delays caused by courier services, incorrect shipping information provided by the customer, force majeure events, or circumstances beyond our reasonable control.
SECTION 6 - RETURNS AND REFUNDS
Returns and refunds are governed by our Refund & Returns Policy.
Customers may request a return within 14 days of receiving their order, provided that the item is unworn, unwashed, and in its original condition.
Return shipping costs are the responsibility of the customer unless the product is defective, damaged, or incorrect.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
• BLOCK name
• logos
• designs
• graphics
• artwork
• product concepts
• text
• photographs
• videos
• website content
remains the property of BLOCK and/or PRESEA Ltd.
No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.
Unauthorized use may result in legal action.
SECTION 8 - THIRD-PARTY SERVICES
Our website is powered by Shopify.
We may also use third-party services, including shipping providers, analytics services, communication tools, and marketing platforms.
We are not responsible for the content, policies, or actions of third-party services that we do not control.
SECTION 9 - PRIVACY
Your personal information is processed in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
SECTION 10 - CUSTOMER CONTENT AND FEEDBACK
If you provide reviews, comments, suggestions, photos, messages, or feedback, you grant BLOCK a non-exclusive right to use such content for business and promotional purposes.
You confirm that any content submitted does not infringe the rights of third parties and does not contain unlawful material.
SECTION 11 - ERRORS AND OMISSIONS
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or shipping information.
We reserve the right to correct such errors and update information without prior notice.
SECTION 12 - PROHIBITED USES
You agree not to:
• violate any applicable laws
• infringe intellectual property rights
• submit false or misleading information
• transmit malware or harmful code
• interfere with website security
• scrape or copy website content without permission
• engage in spam, fraud, phishing, or abusive conduct
Violation of these Terms may result in suspension or termination of access.
SECTION 13 - DISCLAIMER
Products and services are provided on an "as available" basis.
While we strive to provide accurate information and reliable service, we do not guarantee uninterrupted access to the website or error-free operation.
Nothing in these Terms limits any rights granted under applicable Bulgarian or European consumer protection laws.
SECTION 14 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, BLOCK and PRESEA Ltd. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or purchase of products.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
SECTION 15 - GOVERNING LAW
These Terms are governed by the laws of Bulgaria.
Any disputes shall be subject to the jurisdiction of the competent Bulgarian courts unless otherwise required by applicable consumer protection legislation.
SECTION 16 - CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
The latest version will always be available on this website.
Continued use of the website constitutes acceptance of any updates.
SECTION 17 - CONTACT INFORMATION
PRESEA Ltd.
Brand: BLOCK
Email: info@wearblock.store
Phone: +359883440530
Location: Bulgaria
Company Registration Number: 206906730